All shipments are curb side, and you the customer may be responsible to help unload the item. Some of our shipping partners do offer expanded shipping services, and you are free to make those arrangements at your own cost. If you live in a rural area, or an area that is not easily accessible for semi-trucks you may have to make arrangements with the Freight Carrier to have the item delivered at another location.
In the event that a back order may occur, we will fill your partial order then we will send you the remaining items as soon as possible.
It is the customer's responsibility to inspect all packages upon delivery. Noting any damage to the delivery driver. If you accept damaged shipment without noting the damage, we may not be able to give you a complete refund. Please call us as soon as possible, if you discover any damage to your product.