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Got Questions?
We'll help you get the answers. Fill out this quick form and we will get back to you within 24 hours.
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Exercise & Rehab Equipment Privacy Policy
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Your privacy is very important to Exercise & Rehab Equipment. We will not provide, rent, or make available in any way, our customer information to any parties outside of Exercise & Rehab Equipment. No personally identifiable information is collected on our site visitors.
Customer order information, i.e. bill-to and ship-to addresses, credit card information and phone numbers, are only used to process orders. No unsolicited mailings or phone calls will be made. We promise you only the utmost privacy!
If you for any reason you have questions or concerns regarding your personal information please do not hesitate to contact us at your convenience.
Sincerely the Owner and Staff of Exercise & Rehab Equipment
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Exercise & Rehab Equipment Product Returns
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Before returning any product you must speak with Exercise & Rehab Equipment. Within 30 days receipt of your shipment, you may return any item in new condition with original packaging and accessories. All shipping charges are your responsibility. At Exercise & Rehab Equipment our goal is to make certain that you order the product you want and need to reach your fitness goals.
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Exercise & Rehab Equipment Shipping
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At Exercise & Rehab Equipment we strive to keep our web site current on all shipping times, and practices. However if you have any questions about shipping please call 1-800-USA-1232. Most of our products ship via Motor Freight. Most items will ship within 5-10 business days of your completed order.
All shipments are curb side, and you the customer may be responsible to help unload the item. Some of our shipping partners do offer expanded shipping services, and you are free to make those arrangements at your own cost. If you live in a rural area, or an area that is not easily accessible for semi-trucks you may have to make arrangements with the Freight Carrier to have the item delivered at another location.
In the event that a back order may occur, we will fill your partial order then we will send you the remaining items as soon as possible.
It is the customer's responsibility to inspect all packages upon delivery. Noting any damage to the delivery driver. If you accept damaged shipment without noting the damage, we may not be able to give you a complete refund. Please call us as soon as possible, if you discover any damage to your product.
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